The page may not load correctly.
Prior to the installation, we strongly recommend doing the following:
To run the installation in normal mode, use one of the following:
Then proceed with the following steps:
Follow the installation wizard instructions. At any installation step before file copying process is started you can use the two buttons:
In order to check the version number, right-click on the Dr.Web icon in the notifications area and select About. In the next window, you will see the Dr.Web version number and all the modules versions as well.
When purchasing our anti-virus, you obtain a certificate indicating which product the license you have bought is applied to. So, you need to install the product indicated.
There are two ways to do it:
In this case, you need to download the latest anti-virus distribution file from our website and install it.
In default installation, all the anti-virus package components are automatically installed into C:\Program Files\DrWeb\ folder.
In custom installation, you can specify the list of components to be installed (e.g. you may choose not to install a firewall if you don’t need it), select installation folder and configure update server.
To have this error fixed, you need to download and install an update for Windows, and then restart anti-virus installation.
It is not allowed to install several anti-virus programs on one PC at a time — they will conflict with each other that may considerably slow down you PC or make it completely non-operational. If you have an anti-virus software already installed on your PC, but intend to install a new product from another vendor, then you need to remove the anti-virus program you have, prior to the installation.
If you wish to install another anti-virus program, you do it at your own risk, and become responsible for all the consequences because the consequences of such installation might be unpredictable including inability of your OS to boot as a result of two or more anti-viruses installed on your PC.
After you install any vendor’s anti-virus, Windows Defender is not disabled; it switches to the passive mode. This option is regulated by Windows; no anti-virus installed in your system (including Dr.Web) can affect Windows Defender's operation. This is one of Microsoft's requirements.
All versions of the Dr.Web anti-virus are tested by Microsoft. During the testing process, Microsoft specialists confirm whether an anti-virus meets all their requirements. Abnormal behaviour of Windows Defender may indicate operating system problems or that some third-party software you installed has compatibility issues with Dr.Web. In such situations, we recommend that you contact Doctor Web's technical support service for a thorough analysis of the situation.
Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.
2-12А, 3rd street Yamskogo polya, Moscow, Russia, 125040