Lists of frequently asked questions

Dr.Web Family Security is available on the official Dr.Web site: https://estore.drweb.com/family_security/.

Before installation, make sure that your device meets the system requirements (see Will I be able to use Dr.Web Family Security on my device?).

To install Dr.Web Family Security

First, you need to allow app installation from unknown sources. To do so:

• On devices with Android 7.1 or earlier:
1. In your device settings, open the Security screen.
2. Select the Unknown sources check box.

• On devices with Android 8.0 or later:
1. In your device settings, open the Install unknown apps screen.
2. Allow app installation from selected source.

Attention! This permission makes your device vulnerable. Do not forget to turn it off after you install Dr.Web Family Security.

Then download the Dr.Web Family Security installation file here: https://estore.drweb.com/family_security/. You can download it to any device. After the download, copy the file to the mobile devices on which you plan to use Dr.Web Family Security.

To run the installation file on the device

1. Use a file manager to find and launch the installation file. Usually, files that you download from the internet are kept in the Download folder. You can search for the file with such queries as “drweb”, “family” or “security”.
2. Tap Install.
3. Tap Open to start using the app.

Tap Finish to close the installation window and return to the app later.