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Lists of frequently asked questions

Dr.Web Family Security is intended for mobile devices with Android 7.0 and later versions.

You can learn your Android version in your device settings in the “About Phone” or “About device” section (similar names are possible) under “Android Version”. If you do not see the “Android Version” point, try “Software Information” or a section with a similar title.

For better operation, it is recommended to install and set up the application on at least two devices. It is possible to install and use the application only on one device, but you will not be able to use some of the functions.

Dr.Web Family Security also requires internet connection for remote control and data transfer between devices.

Full system requirements are specified in the table below:

Operating system

Android version 7.0–14.0

CPU

x86/x86-64/ARMv7/ARMv8/ARMv9

Free RAM

At least 1024 MB

Free space on device

At least 100 MB (for data storage)

Screen resolution

At least 800x480

Other

Internet connection (for remote control and data transfer between devices)

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