Lists of frequently asked questions

For version 11.5:

1. Click on the Doctor Web icon in the system tray (in the bottom right of the screen).
2. Click on the padlock icon (Administrative mode), and allow the application to be launched.
3. Click on the gear icon (Settings) and then on Change, and select Reset settings. Click on OK to confirm the reset.
4. After the reset, the interface language will change to Russian, so you will need to change it back to English. To return to the English language interface, select Main→ Advanced. In the Language list, select Russian, click on English, and close the window.

For version 12:

1. Click the Doctor Web icon in the system tray (in the bottom right of the screen).
2. Select the Control Center, click on the padlock icon (Administrative mode), and allow the application to be launched.
3. Click on the gear icon (Settings), and in the Manage settings section, click on Change and then on Restore defaults. Click on OK to confirm the reset.