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Lists of frequently asked questions

Before proceeding, connect to the Internet.

Click on the mini-agent icon (the spider) in the system tray.

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In the mini-agent menu, click on the padlock icon.

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Depending on your Windows settings, you may be prompted to elevate user permissions. If you are prompted to do so, press Yes.

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The image of the closed padlock will change to an open one. Click License (Register license).

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The License Manager window will open. Press Get new license.

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The Registration Wizard window will open. Click Activate License.

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Enter your serial number, and press Next.

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Fill out the registration form, and click Next.

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The serial number will be registered. Click Finish.

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If necessary, delete the information about the previous license. In the License Manager window, open the drop-down list Current license and select the previous license.

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Click on the Recycle Bin button.

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Confirm your intention to delete the license information. Press OK.

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The information about the previous license will be deleted. If necessary, you can remove information about other old licenses by doing the same thing.

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As a result, only one license (the current one) will remain. Please note that if only one license is listed, information about it can't be deleted. Close the application window.

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The Russian developer of Dr.Web anti-viruses

Doctor Web has been developing anti-virus software since 1992

Dr.Web is trusted by users around the world in 200+ countries

The company has delivered an anti-virus as a service since 2007

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© Doctor Web
2003 — 2019

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

2-12А, 3rd street Yamskogo polya, Moscow, Russia, 125040