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Lists of frequently asked questions

Before proceeding, connect your PC to the Internet.

Click on the mini-agent icon (the spider) in the system tray.

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In the mini-agent menu, click on the padlock icon.

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Depending on your Windows settings, you may be prompted to elevate user permissions. If you are prompted to do that, press Yes.

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The image of the closed padlock will change to an open one. Click on “License” (“Register license”).

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The License Manager window will open. Click on “Get new license”.

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The Registration Wizard window will open. Click on “Activate License”.

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Enter your serial number, and click on "Next".

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Fill out the registration form, and click on “Next”.

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The serial number will be registered. Click on “Finish”.

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If necessary, delete your previous license’s details. In the License Manager window, open the drop-down list “Current license”, and select the previous license.

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Click on the Recycle Bin button.

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Confirm that you want to delete the license information. Click on “OK”.

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The previous license’s information will be deleted. If necessary, you can do the same thing to remove the information for any other old licenses you have.

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As a result, only one license (the current one) will remain. Please note that if only one license is listed, its details cannot be deleted. Close the application window.

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The Russian developer of Dr.Web anti-viruses

Doctor Web has been developing anti-virus software since 1992

Dr.Web is trusted by users around the world in 200+ countries

The company has delivered an anti-virus as a service since 2007

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© Doctor Web
2003 — 2019

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

2-12А, 3rd street Yamskogo polya, Moscow, Russia, 125040