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Lists of frequently asked questions

  1. Click the Dr.Web icon () in the system tray, enable the administrative mode (click on the padlock icon and confirm your choice), and select Licence.

  2. In the newly appeared window, remove the blocked license by selecting it in the list and clicking on the Delete icon. Please note that if only one license is listed, its information cannot be deleted. In this case, click on the Buy or activate new license button.

  3. In the license activation window, enter the serial number of your new license, and click on Activate.

  4. Then remove your previous license as described in step 2.


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The Russian developer of Dr.Web anti-viruses
Doctor Web has been developing anti-virus software since 1992
Dr.Web is trusted by users around the world in 200+ countries
The company has delivered an anti-virus as a service since 2007
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Dr.Web © Doctor Web
2003 — 2021

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

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