Defend what you create

Other Resources


My library

+ Add to library

Contact us
24/7 Tech support | Rules regarding submitting

Send a message

Your tickets


Lists of frequently asked questions

  • From your mobile device: open the application menu (the button with the three dots in the top-right corner of the screen), select About, and click on My Dr.Web. Go to the Support tab — Ask a question.
  • From a PC or Mac: Use the special service on Doctor Web's site. Log on to the portal and go to the Support tab — Ask a question.

Use your My Dr.Web Portal—your personal assistant and guide to services. It is particularly from here that you can contact our technical support service. The history of your requests is also available here.


Nothing found

The Russian developer of Dr.Web anti-viruses
Doctor Web has been developing anti-virus software since 1992
Dr.Web is trusted by users around the world in 200+ countries
The company has delivered an anti-virus as a service since 2007
24/7 tech support

Dr.Web © Doctor Web
2003 — 2021

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

2-12А, 3rd street Yamskogo polya, Moscow, Russia, 125124