Lists of frequently asked questions
Dr.Web Mobile Security
If you purchased Dr.Web for Android via Google Play
To transfer your license to another Android device, use the device to log in on Google Play under the account you used to purchase the license. Then select your Dr.Web product on Google Play and click "Install". The license will be recognized automatically.
Customers who purchase any boxed Dr.Web product are entitled to use Dr.Web Mobile Security free of charge. If you've lost your device or bought a new one, you can transfer your license to another device. Download and install the corresponding Dr.Web program on the device. Copy the key file obtained when registering your boxed Dr.Web anti-virus into the installation directory of your Dr.Web for a mobile device.
Single-user licenses and OEM
Buyers of Dr.Web Mobile Security may transfer the license to another mobile device in the event of loss/acquisition of a new device. Download and install the corresponding Dr.Web program on the device. If you have purchased an e-license in an online store, you can find the serial number in the e-mail you received from the store. Copy the key file obtained when registering your electronic license into the installation directory of your Dr.Web for a mobile device, or enter the serial number.
Free demo licenses are not transferable.