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If after trying the above, you are still experiencing difficulties, please contact the Doctor Web technical support service and describe in detail how your computer connects to the Internet (note: if a proxy server is involved, please specify whether authentication is required, and whether your browser or Dr.Web update module is configured to be used via the proxy server).
Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.
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