Lists of frequently asked questions
I can not turn on the Parental control, it requires a key file. What do I do?
If upon activating the Parental control you receive the message "Unable to find a key file", it means that your license does not cover the Parental control. In this case, it is recommended to remove the component: Go to Start–> Settings–> Control Panel–> Add and Remove Programs, find the Dr.Web anti-virus on the list, click Modify and follow the wizard's instructions to disable this component.