Lists of frequently asked questions
A connection failure occurs when I try to download a program. If I turn off SpIDer Gate, downloading continues without interruptions. What shall I do?
Try running SpIDer Gate with the -dbg: 2 parameter. To do this, click Start-> Run, type in the string provided below:
"C:\Program Files\DrWeb\spidergate.exe" –dbg:2
If the problem persists, please contact the technical support service.