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Right-click on the Dr.Web icon in the notifications area and select SpIDer Gate–>Settings from the list (if this item is unavailable, you should first switch to the Administrator mode). In the next window, open the Log section and use the slider to set the Extended mode. Press Ok to confirm the changes made.
Further, if required, you can reproduce the problem that must be analysed using the extended report. Please keep in mind that the Debug log is not always required because redundant information might complicate troubleshooting.