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Lists of frequently asked questions

The family manager’s main screen contains panels for managing family member’s device. Each family member is managed individually. You can switch between your family members with tabs at the top of the screen.

Notifications panel allows you to send up to 100 symbols long notifications to family member’s device.

Erase panel allows you to delete personal data on family member’s device. Personal data include photos, videos, contacts и call log.

Attention! Erased data are impossible to restore.

Lock panel allows you to remotely block all functions of the family member’s device including calls and SMS messages. To unlock the device, family member should send a device unlock request to the family manager. If you suspect that the device has fallen to criminals’ hands, do not unlock it without confirming that the family member has it.

Sound panel allows you to remotely play sound on family member’s device. Sound plays on full volume even if the sound volume on the device is lowered or turned off.

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