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If you forgot/lost the password, you can reset it as follows: go to the Portal's sign-in page and open the Forgot your password link. Fill in the form and follow the instructions in the email you receive. The message will be sent to the address specified in your administrator account profile.

If the email address is no longer being used, submit a support request to regain access to the Portal. In the request, specify the information about the license (serial number) owned by your company. The license can be inactive (expired and yet to be renewed). You will be able to regain access to the Portal anyway.


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The Russian developer of Dr.Web anti-viruses
Doctor Web has been developing anti-virus software since 1992
Dr.Web is trusted by users around the world in 200+ countries
The company has delivered an anti-virus as a service since 2007
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Dr.Web © Doctor Web
2003 — 2021

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

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