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If the firewall is blocking your ability to work with the network, you need to do the following:
Important! This action will reset all of the user settings for all the Dr.Web components, and you will need to configure them again.
After that, when you try to access the Internet, you may see requests from the firewall (to create a rule, to block once, to allow once). Create allow rules for selected applications by clicking on the button Create rule → Allow → OK.
For more on how to train the firewall, refer to the documentation
Please contact our technical support service. Attach the report created by the DwSysInfo utility to your request.
To generate a report: