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When the firewall displays a message, it is notifying you that some program is trying to connect to the network (or, vice versa, is trying to connect to your system from the network). And it prompts you to decide what to do — to allow access or to block access.
In this case, you need to look at what program has been specified in this message, and if you recognise it, click on "Create rule" — “Allow all”.
To solve the network access problem:
To reset all the anti-virus settings (including the firewall’s):
You can also delete the Firewall. To do this, open the Control Panel, and then — “Add and Remove Programs”.
Folder names may vary for different versions of Windows and different viewing modes.
Find “Dr.Web Security Space” in the list, and click on “Change” → “Change components”. Then clear the checkbox next to the Firewall, and click on “Apply”. The component will be removed.
If the steps indicated above have not solved the problem, please contact our technical support service.