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Possible renewal issues

You don’t have your serial number, but you do have your registration email: :

You can restore your serial number using the web form at https://support.drweb.ru/restore.
You don’t have the email address you used to register your Dr.Web license, but you do have your serial number:

If you know your previous email address, you can replace it with your new one using the web form at https://products.drweb.ru/register/change_email/.
No serial number, no email access:

Please contact our technical support service at https://support.drweb.com/support. You will need to attach copies of the following documents to your request.

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