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Lists of frequently asked questions

There are several ways to start the scanner.

  • The scanner shortcut (the icon with a spider on the green field) is placed on the desktop during Dr.Web installation. Double-click on the shortcut and the scanner will start.
  • The green spider icon is displayed in the system tray. Right-click on the icon. In the context menu, select Scanner; the scanner will start.
  • Run the scanner via Windows Explorer to scan a specific object (file or folder). Right-click on the file or folder you want to scan. In the context menu, select Scan with Dr.Web (the item with the red spider icon). The Scanner will start immediately and the file will be scanned.
  • Check the specific object (file or folder) you’ve found by dragging it onto the scanner icon or its open window when custom scan is selected.


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Doctor Web is a cybersecurity company focused on threat detection, prevention and response technologies