Lists of frequently asked questions
My anti-virus has found suspicious files and sent them in quarantine. What can I do to get rid of the viruses?
Quarantined viruses are not dangerous because they can't be launched. If you want to permanently delete infected files, clean the quarantine:
- If you are using Dr.Web for Winidows 5.0 and Dr.Web Security Space 5.0: remove all objects from the infected!!! folder, located in the anti-virus's installation folder.
- If you are using Dr.Web for Winidows 6.0 and Dr.Web Security Space: right-click on the Dr.Web icon in the system tray and select Tools–> Quarantine. In the subsequent window select the files you want to remove and click Delete.
- If your anti-virus is Dr.Web CureIt!, remove all objects from the C: \ Documents and Settings \ _your_user_name_ \ DoctorWeb \ Quarantine folder.