Lists of frequently asked questions
After installing the anti-virus I have found out that the module for self-defense hasn't been installed. What shall I do?
If you have not installed the self-protection module, do the following:
- Download the latest version of the curing utility Dr.Web CureIt and run a full scan. Cure detected infected objects and delete or move to the qurantine incurable malicious objects.
- After that you need to reinstall the anti-virus. Open Add and Remove Programs (Windows 2000 \ XP) or Programs and Features (Windows Vista / 7) in the Control Panel, and remove Dr.Web anti-virus. After rebooting, go to C: \ Program Files \ DrWeb (or another folder into which Dr.Web has been installed) and remove all files and folders, but the license key file drweb32.key.
- After that, download the latest distribution of the antivirus program and install it. To register, use the saved key file.