Lists of frequently asked questions
How often should I update Dr.Web CureIt!?
Update Dr.Web CureIt! whenever you intend to use it, since the distribution file on Doctor Web's site is updated along with the virus database.
I download the file with a strange name instead Dr.Web CureIt!. Is something wrong?
No, every new version of the Dr.Web CureIt! executable file has a unique name, so note the file name immediately as soon as a download notification appears.
I downloaded Dr.Web CureIt! but I can't find it!
Open the folder where your browser saves downloaded files, and locate the file with a Dr.Web green spider brand con.
Note: each new version of the Dr.Web CureIt! executable has its own name. Remember exactly where you saved the downloaded file and look for the Dr.Web brand icon, and you'll never lose track of the downloaded file.
What is the enhanced protection mode for?
To neutrolize malware species from the Trojan.Winlock family Dr.Web CureIt! features a unique anti-blocker mechanism. When you run the utility, all its windows are displayed on the protected desktop, beyond the Trojan’s reach. The user is displayed a notification informing them that they can continue to work in the enhanced protection mode (while other operations will be unavailable) or run Dr.Web CureIt! in the standard mode. When running in the enhanced mode, you can't switch to the standard mode until scanning is completed.
Self-protection of the Dr.Web anti-virus is activated at an early startup stage. New stealth algorithms allowing the utility to remain unnoticed by viruses rule out the possibility of blocking its operation before this point.
When can I use the free version of Dr.Web CureIt?
You can use Dr.Web CureIt! free of charge only to cure your own home computer. In all other cases you need to buy a license.
For example, licensing is required if you are going to scan and cure:
- Office machine
- Computers of your co-workers
- Corporate server
and if you render computer curing services to a third party.
Free use Dr.Web CureIt! for purposes other than curing your own home PC is illegal.
Which fully functional anti-virus products are compatible with Dr.Web CureIt!?
The unique architecture of Dr.Web CureIt! makes it compatible with all currently existing anti-virus software from all vendors . Dr.Web CureIt! does not interfere with their operation.