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Lists of frequently asked questions

  1. Both valid and expired licenses can be renewed. There is no expiration date limitation for Dr.Web licenses subject to renewal.
  2. A renewal discount is provided only if the period of the previous license was/is at least six months in duration.
  3. A renewal discount is provided only if a license for a similar Dr.Web anti-virus for 1, 2, or 3 years is purchased.
  4. For Dr.Web Security Space and Dr.Web Anti-virus a renewal discount is provided for any number protected objects (from 1 to 5 inclusive).
  5. A renewal discount is provided for protected objects whose number is less than or equal to the number of protected objects covered by the previous license that is subject to renewal.
  6. To get a discount, a Dr.Web key file or a serial number must be provided (each such file or number can be submitted for renewal only once).
  7. To get a renewal discount, a customer must present a serial number or a key file (including OEM) to a salesperson.

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The Russian developer of Dr.Web anti-viruses

Doctor Web has been developing anti-virus software since 1992

Dr.Web is trusted by users around the world in 200+ countries

The company has delivered an anti-virus as a service since 2007

24/7 tech support

© Doctor Web
2003 — 2019

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

2-12А, 3rd street Yamskogo polya, Moscow, Russia, 125040