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Lists of frequently asked questions

  • If you have a license for one of the personal Dr.Web anti-viruses, simply buy a renewal license from one of partners of Doctor Web or the Dr.Web eStore. The price of a renewal license already includes the discount.

IMPORTANT! You can also purchase a standard, full-priced license. If you have used Dr.Web before for at least six months and specify during registration your previous serial number or key file, the new license period will be 150 days longer than specified on the box/in the license.

If you have purchased a renewal license (its price already includes the discount) but can't specify a previous serial number or key file whose period of use was/is at least six months in duration, the period of your new license will be 150 days shorter than specified on the box/in the license.

  • If you use a Dr.Web bundle, you can't apply for the renewal discount since special low prices are set for Dr.Web bundles by default.
  • If you use any other Dr.Web product, please visit the renewal page.

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The Russian developer of Dr.Web anti-viruses

Doctor Web has been developing anti-virus software since 1992

Dr.Web is trusted by users around the world in 200+ countries

The company has delivered an anti-virus as a service since 2007

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© Doctor Web
2003 — 2019

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

2-12А, 3rd street Yamskogo polya, Moscow, Russia, 125040