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Lists of frequently asked questions

  1. Click on the mini-agent icon (the spider) in the system tray.

  2. Click on the "License" or "Register license" button. The License Manager window will open.
  3. Click on “Get new license”. The Registration Wizard window opens.
  4. Click on “Activate License”.
  5. Enter your first serial number.

  6. If you have a previous (valid) license, then enter the appropriate serial number in the input field below. Otherwise, click on the link "I do not have a previous license".

  7. Fill out the registration form, and click on “Next”.

  8. The first serial number will be registered. Click on “Finish”.

  9. Again, click on the "Get new license" button, which is located in the License Manager window.

  10. Click on the “Activate license” button.

  11. Enter your serial number, and click on "Next".

  12. In the field below, enter the first serial number (the one that was registered in the previous step), and click on the "Next" button.

  13. Fill out the registration form, and click on “Next”. .

  14. Click on “Finish”.

As a result, the term of your license will be 2 years and 150 days. If, in step 6, you entered the serial number of your previous license, the term of the new license will be 2 years and 300 days + the time remaining on your previous license.


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