Lists of frequently asked questions

Filtration rules are intended for additional filtration of calls and SMS. They work together with Blocked and Allowed lists.

Contacts added to Allowed lists don’t follow Filtration rules. For example, if you added a three-digit number to an allowed list, it won’t be blocked even if you enable the Block short numbers rule.

The Allowed lists only rule disables all other rules and blocks all numbers except for those you added to the allowed lists.

To add contact to an allowed list

1. Open Call and SMS Filter and select the Allowed lists panel.
2. Open the list to which you want to add contact or create a new one.
3. Tap the  button in the bottom-right screen corner.

4. Choose where from you want to load an existing contact or add a new one. To add a new contact, tap New contact.

   If you add a new contact, enter its name and phone number and choose a mask. You can change the contact’s information and mask later by editing the contact.

   When you add an existing contact, you cannot use masks or change the contact’s name and number.

   If the contact has several numbers, you can choose which of them to add to the list.

5. Tap Add.

You cannot remove certain events or clear the logs completely in any of the components. However, you can disable logging right after you enable the component. To do so, in the component settings disable the logging option. After that, the log notes that it is disabled, and the events logging stops. You can enable logging again at any time in the component settings.

Mind that you should enable and disabled the call log and SMS log separately.

Call log and SMS log keep all of the events from the moment you enable the log until you disable it.

Make sure that you added all unwanted numbers to the blocked lists and enable SMS blocking for them. Check that the switches for the blocked lists are switched on.

Remember that SMS filter may not work correctly due to system restrictions of Android.

The Call and SMS filter also might not work correctly on devices with two SIM cards.

You cannot add the same site to a schedule and a list at the same time. If you try to do so, you will be prompted to move the site from the list to the schedule and vice versa.

However, you can add a site to several schedules if these schedules are either of the same type or of different types but don’t have conflicting time frames. If these schedules are of different types and their time frames conflict, after adding sites to a conflicting schedule, you will be prompted to choose which schedule should be enabled for those sites.

To add a site to a schedule

1. Open URL filter and select the Schedules panel.
2. Create a new schedule or choose an existing one.
3. Tap the  button in the bottom-right screen corner.
4. Choose how to add a site to the schedule. You can enter the site address manually or upload it from .csv file. Uploading from file allows adding several sites at the same time. When entering the address manually, use one of the following formats:
• example.com
• http://example.com
• https://www.example.com
• www.example.com
5. Tap the   icon in the top-right screen corner to save the changes.

Call and SMS Filter

URL filter controls access to the sites. It allows choosing specific websites and blocking them completely or limiting access to them by creating a schedule. You can also block access to certain site categories. If you want to allow access to a certain site, which is included to one of the categories, add it to the allowed site list.

To add sites to a blocked or allowed site list

1. Open URL filter.
2. Choose the Site lists panel and select the tab with the list you need.
3. Tap the  button in the bottom-right screen corner.
4. Choose how to add a site to the list. You can enter the site address manually or upload it from .csv file. Uploading from file alows to add several sites at the same time. When entering the address manually, use one of the following formats:
   • example.com
   • http://example.com
   • https://www.example.com
   • www.example.com

   URL filter doesn’t support keywords and masks.

5. Tap Add. If one or more of the sites you want to add is in another list, you will be prompted to move them to the current one.