Lists of frequently asked questions
SpIDer Gate, SpIDer Guard, and Firewall cannot be enabled
MacOS 10.13 and later blocks the downloading of system extensions (kernel modules). At the same time, the message about a system extension being blocked appears on the screen. For SpIDer Gate and SpIDer Guard to operate correctly, allow the download of system software from Doctor Web in the Protection and Security panel of the System Settings section.
- Go to the Apple menu
. - Click on System settings.
- Open the Protection and security section.
- If the settings are unavailable, disable the protection. To do this, click on
at the bottom of the window and enter your username and password. - Click on the Allow button next to the message from Doctor Web about the system software being blocked.
Nothing found
