Lists of frequently asked questions

Extract the agent.key and enterprise.key files from the ZIP archives to any directory on your computer.

• If Dr.Web has already been deployed in your local network, replace the key files as described in the documentation.
• If Dr.Web is not yet deployed in your local network, specify the path to the extracted key files while installing the anti-virus server.

If the key files are installed properly, the anti-virus server will automatically distribute them between the agents in the anti-virus network.

Important! Starting with Dr.Web Enterprise Security 10.0, the key file enterprise.key is not required.

Dr.Web for Windows

If you are using Dr.Web for Windows without the Control Center:

1. Save the archive agent.zip on the hard drive of your computer.
2. Right-click on the saved file, and select “Extract All” to extract the key file.
3. Specify the folder into which the file is to be placed (for example, to the desktop).

• If Dr.Web is already installed on your computer, click on the anti-virus icon in the notification area; enable the Administrative mode, and then click on License. Click on Buy or activate new license. In the newly opened window, click on the line or specify the key file.
• If Dr.Web is not installed on your computer, download the program distribution and run the installer. During installation, specify the path to the Dr.Web key file.

Dr.Web KATANA Business Edition key file

To use the attached key file, save the file on the hard disk of your computer.

• If Dr.Web KATANA Business Edition is already installed on your computer, open the Dr.Web KATANA Console select License, and click Replace license. In the newly appeared window, specify the path to the valid key file.
• If Dr.Web is not installed on your computer, download the program distribution from our website, and run the installer. During installation specify the path to the extracted Dr.Web key file.
• For instructions on how to install a key file for Unix- and Linux-based file servers, please refer to the documentation.

Dr.Web for macOS

If you are using a standalone version of Dr.Web for macOS that is not centrally administered, extract the key file from the archive agent.zip to any directory on your Mac.

• If Dr.Web is already installed: select Dr.Web for macOS → License Manager → Get new license → Other activation type; drag the key file to the corresponding field in the pop-up window, or click on the field to select the file.
• If Dr.Web is not yet installed (you are installing it for the first time): start the installation; in the License Manager window, click on Other activation types; drag the key file to the corresponding field of the pop-up window, or click on the field to select the file.

Dr.Web for Linux/h3>

If you are using a standalone version of Dr.Web for Linux that is not centrally administered, extract the key file from the archive agent.zip to any directory on your computer.

• If Dr.Web is already installed on your computer, open the Dr.Web anti-virus control center → Tools → License Manager → Get / Renew license.
• If Dr.Web is not installed on your computer, specify the path to the key file during installation.

Dr.Web KATANA Business Edition

Save the archive containing the key file to your computer’s hard drive.

• If Dr.Web KATANA Business Edition is already installed on your computer, open the Dr.Web KATANA Console select License and click on Replace license. In the newly appeared window, specify the path to the Valid key file.
• If Dr.Web is not installed on your computer, download the program distribution and run the installer. During installation, specify the path to the extracted Dr.Web key file.
• For instructions on how to install a key file for Unix- and Linux-based file servers, please refer to the documentation.

Key file for Dr.Web Mail Security Suite

Extract the key file from the archive agent.zip into any directory on your computer, and specify the file's location as described in the product's documentation.

Ключевой файл для Dr.Web Gateway Security Suite

Extract the key file from the archive agent.zip into any directory on your computer, and specify the file's location as described in the product's documentation.