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Dr.Web serial number (key file) recovery service

If you are the rightful owner of a Dr.Web license, but you’ve lost your license certificate showing your serial number or the email you received from the Dr.Web eStore, you can request that another serial number registration email be sent to your email address.

IMPORTANT!
  1. You can only recover a serial number that has been registered (a valid one or one that has already expired) If you have not registered your serial number yet, please contact the retailer from whom you purchased your Dr.Web license.
  2. In the course of the recovery procedure, you will need to specify the registration email address (the address you specified when you registered your serial number) or your new e-mail address specified at https://products.drweb.com/register/change_email. If you are currently not using that address, first associate a new email address with your license and then use the serial number recovery service. In this case, an email containing the serial number will be sent to the new address.

Enter the email address you specified when you registered your Dr.Web serial number.



I give my consent to Doctor Web (the Rights Holder of Dr.Web software) to process my personal data.

The Russian developer of Dr.Web anti-viruses

Doctor Web has been developing anti-virus software since 1992

Dr.Web is trusted by users around the world in 200+ countries

The company has delivered an anti-virus as a service since 2007

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© Doctor Web
2003 — 2019

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

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