Recovering files compromised by encryption ransomware — free of charge or for a fee in Dr.Web Rescue Pack

to decrypt files compromised by a Trojan.Encoder (Cryptolocker, Cryptowall, Reveton, ExPetya) program that has demanded a ransom from you to decrypt them.

I use a different anti-virus (not Dr.Web)

When my system was infected, it was under the protection of Dr.Web

My customer uses Dr.Web

Dr.Web was installed in the system at the moment of infection

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Important information

Dr.Web Rescue Pack leaflet
Configure Dr.Web to protect your computer from encryption ransomware!
On this page you will learn what to do if your system is infected with a Trojan.Encoder.
In most cases, decryption is IMPOSSIBLE. Find out more here.