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Ask us to investigate a virus-related computer incident (VCI)

Important! This is a paid service. Before submitting your request, please read the service description. The price of an investigation depends on its scope, which is determined after an initial assessment of the incident.

Requests are processed from 9:00 a.m. to 7:00 p.m. MSK (business days only).

Step 1. Description of the computer incident


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The Russian developer of Dr.Web anti-viruses
Doctor Web has been developing anti-virus software since 1992
Dr.Web is trusted by users around the world in 200+ countries
The company has delivered an anti-virus as a service since 2007
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2003 — 2021

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

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