The anti-virus places suspicious and infected files into the quarantine folder. Suspicious files are quarantined to be sent to Doctor Web's virus laboratory for analysis, infected ones are isolated if curing is not possible for some reason.

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How can I send a quarantined suspicious file to Doctor Web?

To send a suspect file, use the form on our website: https://vms.drweb.com/sendvirus/. To attach a file to your request, tap Browse, select the file you need and press Open. To send the request, tap the Send button.

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How can I restore a file to its original location after it has been quarantined by the anti-virus?

Launch Dr.Web for Android and select Quarantine. Tap the file you want to restore. In the succeeding window you will see all the information about this file and malicious code contained in tt. Tap the Restore button - the file will be moved to the original folder.

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