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A connection failure occurs when I try to download a program. If I turn off SpIDer Gate, downloading continues without interruptions. What shall I do?

Try running SpIDer Gate with the -dbg: 2 parameter. To do this, click Start-> Run, type in the string provided below:

"C:\Program Files\DrWeb\spidergate.exe" –dbg:2

Click Ok.
If the problem persists, please contact the technical support service.

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